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Local IT solutions · Matlock & Derbyshire DE4

Big-city IT solutions,
right on your doorstep.

From a Wi-Fi blackspot in the back bedroom to a Peak District business network that won't behave — I'll handle it, so you don't have to. Friendly, plain-English help from someone right here in Matlock.

7 daysAvailable all week
Same dayResponse in most cases
DE4 & beyondMatlock & surrounds
FREE
Remote diagnosis on your first call
No fix, no fee Always guaranteed

For Home

Family laptops, smart TVs, printers, broadband headaches — sorted in your living room over a cuppa.

Home help

For Business

Reliable IT for shops, studios and home offices — networks, backups, Microsoft 365 and someone to call when it matters.

Business help

For You

Lessons, advice and patient help — from setting up an iPad to safely shopping online. No jargon, ever.

Personal help
What I fix

Everyday tech, handled.

Most jobs are done same-day. If I can't fix it remotely, I'll come to you — across Matlock, Bakewell, Wirksworth and the surrounding DE4 villages. No call-out fee.

01

Slow or broken computers fixed

Diagnostics, repairs, SSD upgrades and tune-ups for Windows and Mac.

02

Wi-Fi setup and network problems

Blackspot fixes, mesh systems, router setups, full-coverage installs.

03

Virus removal and security

Malware removal, scam clean-ups, password managers, peace of mind.

04

New device setup and data transfer

Out-of-box to fully configured: laptops, phones, printers, smart home.

05

On-site visits — I come to you

Home visits and business calls across Matlock and the DE4 area. No call-out fee.

06

Plain English — no jargon, ever

Patient explanations, written notes, and follow-up support included.

07

Email & Microsoft 365

Custom domains, shared mailboxes, Outlook, Teams, OneDrive.

08

Lessons & 1-to-1 help

Patient, plain-English sessions in your home — at your pace.

✦ New services
Beyond the basics

AI & websites, demystified.

Two of the most talked-about things in tech right now — and two of the most misunderstood. I'll show you what's genuinely useful for your business, cut through the hype, and build it properly.

AI for your business

AI tools like ChatGPT and Copilot can save small businesses hours every week — but only if you know how to actually use them. I'll show you what's worth your time and help you get started properly.

From £75 · half-day session
  • Plain-English introduction — no jargon, no hype
  • Practical session tailored to your type of business
  • Which tools are genuinely worth using (and which aren't)
  • Writing, quoting, emails, social posts — done in seconds
  • How to use AI safely — what not to share
  • Ongoing support as the tools change and improve
Book an AI session

Websites for small businesses

A clean, professional website that actually gets found on Google — built for your business, not a template that looks like everyone else's. Fast, mobile-friendly, and easy for you to update.

From £350 · full build
  • Professional design tailored to your business
  • Works perfectly on phones, tablets and desktop
  • Set up so Google can find you — local SEO included
  • Contact forms, booking links, maps — whatever you need
  • Hosting and domain help — the full setup sorted
  • Easy to hand over; I'll show you how to make changes
Get a website quote
How it works

Four steps, then it's working.

You'll always speak to me — one person, start to finish. No call centres, no scripts, no surprise charges.

01

Tell me what's wrong

Call, text or WhatsApp. A quick chat is usually enough to know what's needed.

02

Free remote diagnosis

We'll check what we can over the phone or screen-share — at no charge.

03

Fix in your home

If we need to come round, we book a slot that suits — usually same week.

04

Pay only if it's fixed

If we can't sort it, you don't pay a penny. Simple as that.

Why neighbours choose us

Trusted on the doorstep.

I'm not a call centre. I'm the person you'll wave to in the village shop on Saturday morning.

Satisfaction guaranteed. No job too small, available 7 days a week — and you'll always speak to the same person.
TN
Our promise to you
Local. Friendly. Reliable.
Free
Remote diagnosis on your very first call — no charge
7 days
Available Monday to Sunday, including weekends
1 person
You'll always speak to the same person, every time
Honest pricing

No surprises, ever.

Most jobs are charged at a flat rate so you know exactly what you'll pay. Quotes given upfront, written down, sent by email.

Quick Fix
£35 / 30 min

Smaller jobs done remotely or in a single quick visit.

  • Printer / email setup
  • Password recovery
  • Software install
  • Phone & tablet sync
Book a quick fix
House Call
£65 / hour

Our most-loved option — we come to you, no call-out fee.

  • Anything from the services list
  • Wi-Fi & full network audit
  • Lessons & 1-to-1 help
  • Free follow-up phone support
Book a visit
Business Care
From £120 / month

A friendly IT department for small teams of up to 10.

  • Monitoring & backups
  • Priority response
  • Microsoft 365 management
  • Quarterly on-site review
Get in touch
Local & nearby

Based in Matlock, covering DE4 & beyond.

I'm based in Matlock and cover the whole DE4 postcode area. If you're a little further out — just ring, I'll usually still come.

Get in touch

Got something playing up?
Let's sort it.

Fill in the form and I'll get back to you within the hour during the day. Or if it's urgent, give me a ring or drop a WhatsApp.

Opening hours
Mon–Fri8am–8pm
Saturday9am–6pm
Sunday10am–4pm
EmergenciesBy arrangement

Send a message

Tell me what's going on and I'll be in touch shortly.

I usually reply within the hour during opening hours. First remote diagnosis is always free.

Message sent!

Thanks — I'll be in touch shortly. If it's urgent, give me a ring on 07700 000000.