From a Wi-Fi blackspot in the back bedroom to a Peak District business network that won't behave — I'll handle it, so you don't have to. Friendly, plain-English help from someone right here in Matlock.
Family laptops, smart TVs, printers, broadband headaches — sorted in your living room over a cuppa.
Home helpReliable IT for shops, studios and home offices — networks, backups, Microsoft 365 and someone to call when it matters.
Business helpLessons, advice and patient help — from setting up an iPad to safely shopping online. No jargon, ever.
Personal helpMost jobs are done same-day. If I can't fix it remotely, I'll come to you — across Matlock, Bakewell, Wirksworth and the surrounding DE4 villages. No call-out fee.
Diagnostics, repairs, SSD upgrades and tune-ups for Windows and Mac.
Blackspot fixes, mesh systems, router setups, full-coverage installs.
Malware removal, scam clean-ups, password managers, peace of mind.
Out-of-box to fully configured: laptops, phones, printers, smart home.
Home visits and business calls across Matlock and the DE4 area. No call-out fee.
Patient explanations, written notes, and follow-up support included.
Custom domains, shared mailboxes, Outlook, Teams, OneDrive.
Patient, plain-English sessions in your home — at your pace.
Two of the most talked-about things in tech right now — and two of the most misunderstood. I'll show you what's genuinely useful for your business, cut through the hype, and build it properly.
AI tools like ChatGPT and Copilot can save small businesses hours every week — but only if you know how to actually use them. I'll show you what's worth your time and help you get started properly.
A clean, professional website that actually gets found on Google — built for your business, not a template that looks like everyone else's. Fast, mobile-friendly, and easy for you to update.
You'll always speak to me — one person, start to finish. No call centres, no scripts, no surprise charges.
Call, text or WhatsApp. A quick chat is usually enough to know what's needed.
We'll check what we can over the phone or screen-share — at no charge.
If we need to come round, we book a slot that suits — usually same week.
If we can't sort it, you don't pay a penny. Simple as that.
I'm not a call centre. I'm the person you'll wave to in the village shop on Saturday morning.
Satisfaction guaranteed. No job too small, available 7 days a week — and you'll always speak to the same person.
Most jobs are charged at a flat rate so you know exactly what you'll pay. Quotes given upfront, written down, sent by email.
Smaller jobs done remotely or in a single quick visit.
Our most-loved option — we come to you, no call-out fee.
A friendly IT department for small teams of up to 10.
I'm based in Matlock and cover the whole DE4 postcode area. If you're a little further out — just ring, I'll usually still come.
[Your name here] — I'm a local IT specialist based in Matlock with [X] years of experience helping homes and small businesses across the Derbyshire DE4 area. I started TechNeighbour because I believe everyone deserves friendly, honest tech help — without the jargon, the call centres, or the surprise bills.
Whether it's a laptop that's stopped working, a Wi-Fi signal that won't reach the back bedroom, or a small business that needs proper IT without the overhead — I'm the person you call.
[Tell your story — where you grew up, how you got into tech, any previous jobs or training. Keep it personal and conversational. People want to know who they're inviting into their home.]
[What made you start TechNeighbour? Was there a gap in the market? A frustrating experience with big IT companies? A neighbour who needed help and couldn't get it? This is the bit people connect with most.]
[How long have you lived in the Matlock area? Do you have family here? What do you do when you're not fixing computers? A sentence or two of personal detail goes a long way.]
Covering the whole DE4 postcode area and beyond — just ask.
[Replace with your experience — qualifications, previous roles, anything relevant.]
No sub-contractors, no call centres. You'll always speak directly to me.
Professional liability insurance, so you're always covered.
No jargon. No making you feel like you should already know this. I explain everything clearly and I'm happy to go over it twice.
If your laptop isn't worth repairing, I'll tell you. If there's a free solution, I'll point you to it. I'd rather keep your trust than make a quick sale.
If I can't solve the problem, you don't pay. It's that straightforward. I won't charge you for time spent on something that didn't work.
I'm a guest in your home. I'll work around you, leave everything tidy, and follow up to make sure everything's still working as it should.
Setting up a printer, rescuing a forgotten password, showing you how to video call your family — these matter just as much as a full network install.
Seven days a week. Evenings by arrangement. Because tech doesn't only break between 9 and 5 on a Tuesday.
"I started TechNeighbour because I wanted to be the kind of IT person I'd want to call — someone local, someone you trust, someone who'll actually pick up the phone."
[Your name] · Founder, TechNeighbour IT Solutions
No obligation, no sales pitch. Just a friendly conversation about what's going on with your tech and how I can help.
Send a messageClick any service to jump straight to it
Slow machine? Won't turn on? Keeps crashing? Most repairs are sorted same day or next and I come to you. No need to box it up and post it somewhere.
Dead spots, dropped connections, or a whole new network from scratch. Rural properties with thick stone walls are no problem — I've sorted plenty across the DE4 area.
Viruses, ransomware, suspicious pop-ups, scam emails — I remove the problem, lock the door, and explain in plain English what happened and how to avoid it again.
New laptop, PC, phone, tablet or printer — I'll set it up exactly how you need it so you can get straight to work or play. Same day, in your home.
Lost files? Corrupted drive? Or just want proper peace of mind that your photos and documents are safe? I recover what I can and make sure it can't happen again.
Proper email on your own domain, shared calendars, files you can reach from anywhere, and Teams for your team. Set up properly, first time.
For businesses that want regular, reliable IT help without the cost of a full IT department. One phone number, one person, one monthly fee.
Before you spend £500 on a new laptop, let me look at your old one. Most slow machines can be made fast again for a fraction of the cost.
That's fine — most people aren't. Just tell me what's happening and I'll suggest the simplest fix. No pressure, no upsell, ever.
Fill in the form and I'll get back to you within the hour during the day. Or if it's urgent, give me a ring or drop a WhatsApp.
Tell me what's going on and I'll be in touch shortly.
I usually reply within the hour during opening hours. First remote diagnosis is always free.
Thanks — I'll be in touch shortly. If it's urgent, give me a ring on 07700 000000.